Privacy Policy - SereneVista Hotel
Privacy Policy
At SereneVista Hotel, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website and services, you agree to the terms of this policy.
Information We Collect
We collect personal information that you provide to us when you make a reservation, subscribe to our newsletter, or contact us through our website. This information may include your name, email address, phone number, payment details, and any other information you choose to provide.
How We Use Your Information
We use your personal information to provide and improve our services, process reservations, and communicate with you. Specifically, we may use your information to:
- Confirm and manage your reservations
- Send you updates and promotional offers
- Respond to your inquiries and provide customer support
- Analyze website usage and improve our services
Data Security
We implement a variety of security measures to protect your personal information. Access to your personal information is restricted to authorized personnel only, and we use secure servers and encryption protocols to safeguard your data.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except when necessary to provide our services or comply with legal requirements. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
Your Consent
By using our website, you consent to our Privacy Policy. We may update this policy from time to time, and we will notify you of any changes by posting the new policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at [email protected].